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Store Hours
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Sunday
10:00 am - 10:00 pm
Monday
10:00 am - 10:00 pm
Tuesday
10:00 am - 10:00 pm
Wednesday
10:00 am - 10:00 pm
Thursday
10:00 am - 10:00 pm
Friday
10:00 am - 11:00 pm
Saturday
10:00 am - 11:00 pm
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Location Information
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Store Address
645 Parkway,
Gatlinburg, TN 37738
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Phone Number
(865) 436-3720
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Gatlinburg: Chocolate, Fudge & Ice Cream
Your local shop for hand-crafted treats including Dubai Chocolate
Kilwins Gatlinburg offers Dubai Chocolate, fresh Mackinac Island Fudge, and super-premium ice cream along the Parkway, giving you a perfect stop during your trip into this Great Smoky Mountains gateway town. Visit Kilwins as you explore the shops and attractions downtown or before walking toward the entrance of Great Smoky Mountains National Park. Inside, you can watch small-batch treats being made and choose chocolates, fudge, and ice cream to enjoy while you're in Gatlinburg. From scenic mountain outings to lively evenings on the Parkway, Kilwins Gatlinburg adds a memorable sweet touch to your visit.
Our Featured In-Store Chocolate & Ice Cream Products
Chocolates
Kilwins Chocolate reflects more than 75 years of passion, craftsmanship, and tradition. Our exclusive Heritage Chocolate—available in Milk, Dark, White, and 72% Cacao Dark Chocolate—is the foundation of the hand-crafted Fine Chocolates you’ll find in every full-line Kilwins store. From Truffles and Katy Ann Creams to TUTTLE™ Nut Caramels and Sea-Salt Caramels, each piece is made with care, precision, and our signature chocolate-making techniques.
Dubai Chocolate Collection
Experience the luxurious flavors of the Kilwins Dubai Chocolate Collection. From Chocolate Truffles to Buckeyes, Du’lights, and an Ice Cream Sundae, each creation is crafted with chocolate and irresistible pistachio-kataifi crunch for a treat unlike any other.
Fudge
Kilwins brings the classic Mackinac Island Fudge experience to every store. Made on-site in small batches using traditional methods—cooked in copper kettles, hand-paddled, and cooled on marble tables—our fudge is smooth, creamy, and melt-in-your-mouth. Available in classic and seasonal flavors, it’s a timeless treat perfect for enjoying or sharing.
Ice Cream
Super-premium and Kosher certified, our Original Recipe Ice Cream is rich, creamy, and full of flavor, with inclusions like fudge, caramel, nuts, and chocolate. Available exclusively in Kilwins stores, it’s perfect by the scoop, in sundaes, milkshakes, or our Gourmet Ice Cream Cakes for any special occasion.
Caramel Apples
Kilwins Caramel Apples start with fresh, crisp Granny Smith apples hand-dipped in our smooth, creamy, made-in-store caramel. Each apple can be enjoyed classic, coated in Kilwins Heritage Chocolate, or adorned with nuts, sprinkles, and other confections. Hand-crafted and full of flavor, these apples are a perfect balance of freshness and sweet indulgence.
Caramel Corn & Brittle
Kilwins Caramel Corn and Brittle are hand-crafted in-store using traditional copper kettles for the perfect crunch and rich flavor. From sweet, nutty Caramel Corn varieties like Nutcracker Sweets to buttery, salted Brittle, each batch delivers the classic Kilwins taste that delights every bite and every occasion.
Frequently Asked Questions
What makes Kilwins the best ice cream store in Gatlinburg?
The reason Kilwins makes the best ice cream is simple. Our Gatlinburg ice cream store uses temperature-controlling methods to ensure the ice cream has a consistent creamy texture our customers know and love. Our ice cream starts with high-quality ingredients and results in a smile when served.
What varieties of chocolates are available at Kilwins in Gatlinburg?
Kilwins chocolate can’t be mistaken for anything else. It’s one of the most recognizable things we do, based on the original recipes from 1947. With Heritage white, milk, and dark chocolates, we have the classics covered. Don’t forget to try our nut clusters, truffles, and caramels.
Can I place a special order for events at Kilwins Gatlinburg?
We love making custom orders at our Gatlinburg chocolate store. Party favors, assorted chocolates, and gift baskets are some of our most requested items. Give us a call, and we can talk more about what you’d like.
What are the most popular chocolate items at Kilwins in Gatlinburg?
Chocolate is one of the things Kilwins is most known for. Our chocolate barks and bars are fan favorites and come in milk, white, and dark chocolate. We also have chocolate-covered treats, from pretzels to marshmallows and beyond. Our seasonal chocolates also come in throughout the year, much to the delight of our Gatlinburg neighbors.
What seasonal items are available at Kilwins in Gatlinburg?
Seasonal items are available from time to time. When we bring out the seasonal items, it seems like we see everyone in town. Everything we make is handcrafted with love and care—from our regular items to limited-edition ice cream flavors or holiday-themed ones that are only available for a short time.
Does Kilwins in Gatlinburg have gift cards available?
We do have Kilwins gift cards at Gatlinburg. Are you treating a friend to a birthday gift or a loved one to an anniversary gift? No matter the event, we think nothing says “You matter to me” better than a Kilwins gift card. Ask a Gatlinburg team member to set you up with a gift card perfect for any occasion.
Are there any special promotions or discounts at Kilwins in Gatlinburg?
Yes! We do have special discounts, promotions, and events at our Gatlinburg chocolate store. Follow us on social media and sign up for our email list to know when something amazing is about to happen at our Kilwins store.