Career Opportunities

We are always seeking friendly, outgoing talented people who absolutely love Kilwins and are capable of quickly understanding our methods and representing our brand to the highest standard. Fill out an application Employment Application - Ah-Ha Chocolates Fudge & Ice Cream.pdf and e-mail to jackiejackson@kilwins.com.

Sales Associates/Team Members, Production Cooks, Ambassadors, and Chocolatiers!

We are always looking for ENERGETIC, hard-working, and dependable employees with a positive attitude. Employees MUST be able to work a flexible schedule including nights, weekends, and holidays. Applicants should be at least 18 years old, have good communication skills, enjoy cleanliness and be able to stand for long periods of time. Food Sanitation Mangers Certification is required for managers, and an Illinois Food Handlers Certification is required for ALL positions.

People smiling next to ice cream showcase

Job Summary

Greets customers; prepares products, restocks, and helps to set up displays; performs general cleaning duties. Works under direction of the Store Manager.

Essential Functions

  1. Greets customers.
  2. Answers customer questions and makes sales suggestions.
  3. Answers the phone and takes phone orders.
  4. Knows Kilwin’s history.
  5. Helps with restocking and setting up displays.
  6. Performs general cleaning duties; dust, sweep, mop, wash windows, take out trash.
  7. Runs cash register
  8. Weighs and prices.
  9. Packs boxes and baskets.
  10. Prepares/makes waffle cones
  11. Quality control.

Knowledge, Skills and Ability

  1. Ability to operate cash register and count back change.
  2. Ability to work well with others, listen well and follow directions.
  3. Must be customer service oriented with good personality and manners.
  4. Must read and speak English and have good communication skills.

Education and Experience

  1. 2+ years of customer service and/or food handling experience.
  2. City of Chicago Food Manager Certification Required

Physical Requirements

  1. Must be able to lift 40 pounds.
  2. Must be able to stand for long periods of time in retail store environment.

Counter/Salesperson Position

  1. Puts away, rotate stock.
  2. Changes/updates signs.

Job Types: Full-time, Part-time