Store Hours

Sunday 10 AM - 9 PM
Monday 10 AM - 9 PM
Tuesday 10 AM - 9 PM
Wednesday 10 AM - 9 PM
Thursday 10 AM - 9 PM
Friday 10 AM - 9 PM
Saturday 10 AM - 9 PM

Location Information

Ice Cream Cone Icon
Owner/Operator

Matthew and Christy Moore

Store Address:

408 South Gay St. Knoxville, TN 37902

Phone Number:

(865) 219-1233

Our Featured In-Store Chocolate & Ice Cream Products

View the Knoxville Ice Cream Menu
  • TUTTLE™ Nut Caramels

    TUTTLE™ Nut Caramels - Milk Chocolate Pecan

  • The Perfect Caramel Apple

    "The Perfect" Caramel Apple

  • Sea-Salt Caramel Regular Waffle Cone

    Sea-Salt Caramel Regular Waffle Cone

  • Chocolate Fudge

    Chocolate Fudge

  • Mint Chocolate Chip Regular Dish

    Mint Chocolate Chip Regular Dish

  • Caramel Corn 16oz Bag

    Caramel Corn 16oz Bag

  • 6 oz. Sea-Salt Caramels Assortment

    6 oz. Sea-Salt Caramels Assortment

Want Your Chocolate or Ice Cream Delivered to Your Door in Knoxville, TN?

Your favorite Kilwins products delivered to your door. Choose your preferred delivery provider below.

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Caramels Assortment

Corporate Sales and Special Orders

Get in touch with us to learn how we can make your upcoming event extra-special, provide your clients with a memorable and one-of-a-kind gift, or recognize your customers or employees with a treat they're sure
to love!

Kilwins, Knoxville, TN

We're More Than Chocolate: Your Favorite Ice Cream Store in Knoxville

Kilwins is more than a chocolate store — we also have a wide selection of rich ice cream flavors. Not only do we serve the classics, but we also introduce seasonal ice cream flavors throughout the year. Our ice cream is made with the freshest cream and kept at a precise temperature. With our variety of premium toppings and fresh waffle cones, you can build a truly custom creation.

Our Knoxville ice cream store is a place where friends and family can get together and bond over a delicious cone of our Original Recipe Ice Cream. We offer a variety of flavors, from our classic selection to our limited-edition rotation. 

Each flavor is Kosher-certified and made from our signature ice cream base. This base is delicately made with fresh cream sourced from local, family-owned farms. Even many of our flavor mix-ins are made in our own kitchens.

However, it’s not just the ingredients that set our ice cream apart. We have a distinct process of maintaining and protecting our ice cream. Our custom-made ice cream tubs keep our frozen treats perfectly smooth and flavorful when they arrive at our Knoxville ice cream store.

Our ice cream is also shipped and handled by our own temperature-controlled trucks and watchful drivers. By controlling and monitoring the temperature in these trucks, our ice cream is always the perfect consistency.

Frequently Asked Questions

What makes Kilwins the best ice cream store in Knoxville?

What sets Kilwins apart from other confectioneries is our commitment to perfection and our friendly customer service. Our milk and cream come from trusted family farms, and our ice cream is transported with a level of care you won’t find anywhere else.

Our ice cream is also Kosher-certified and has the widest variety of customization. We have homemade syrups, Heritage chocolate, sprinkles, and more. Plus, we can easily turn any of our ice cream flavors into a delightful milkshake or sundae.

What varieties of chocolates are available at Kilwins in Knoxville?

When it comes to our roots, we’re a chocolate store through and through. We offer classic milk, dark, and white chocolate bars and bark, as well as truffles, caramels, and our signature TUTTLE™ Nut Caramels. These chocolates are all handmade with our 1947 Heritage recipes.

Can I place a special order for events at Kilwins Knoxville?

Yes, you can! We would be honored to add our touch of sweetness to your event, whether you’re celebrating a birthday, wedding, anniversary, or company gathering. Our specially curated products include gift baskets, assorted chocolate boxes, and party favors to share with your guests. All you have to do is give us a call and tell us what you need.

What are the most popular chocolate items at Kilwins in Knoxville?

One of our most popular chocolate items is our handmade Mackinac Island Fudge. You can even look through our store window and watch the whole fudge-making process. 

Our chocolate-dipped items are close behind. Our chocolate-covered pretzels, marshmallows, cookies, fruits, and nut clusters are made behind our candy counters each day. Our Knoxville store always has something new to try.

Of course, our classic treats are the real stars of the show here at our Knoxville chocolate store. Our truffles, Heritage chocolates, and TUTTLE™ Nut Caramels are smooth and rich, and we can almost guarantee you’ll be back for more.

What seasonal items are available at Kilwins in Knoxville?

Our Knoxville store offers seasonal goodies all year long. Some of our seasonal items include holiday-themed chocolates, gift baskets, and limited-edition ice cream flavors. Make your holiday extra special by dropping by our store and celebrating with Kilwins.

Does Kilwins in Knoxville have gift cards available?

We sure do! Kilwins’ gift cards make great gift ideas for your friends, family, or even yourself. You can purchase any available gift card options by heading over to our Knoxville chocolate store.

Are there any special promotions or discounts at Kilwins in Knoxville?

Yes! We frequently offer special promotions and discounts. You can learn more about our latest offerings by following our social media accounts and subscribing to our weekly newsletter. Of course, you can also visit our store to see what items we have on sale.

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Ice Cream Products