Apple Fudge
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Your Local Kilwins Store in Richmond - Short Pump

Ice Cream Reg Cups

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Sunday 11 AM - 8:30 PM
Monday 11 AM - 8:30 PM
Tuesday 11 AM - 8:30 PM
Wednesday 11 AM - 8:30 PM
Thursday 11 AM - 8:30 PM
Friday 10 AM - 9:30 PM
Saturday 10 AM - 9:30 PM

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ice cream
Owner/Operator

Roya Basir & Bejan Tolu

Address
Store Address:

11800 West Broad Street, Suite 1065, Richmond, VA 23233

Phone
Phone Number:

(954) 696-2954

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Our Featured In-Store Chocolate & Ice Cream Products

View the Richmond - Short Pump Ice Cream Menu
  • TUTTLE Nut Caramels

    TUTTLE™ Nut Caramels - Milk Chocolate Pecan

  • The Perfect Caramel Apple

    "The Perfect" Caramel Apple

  • Sea-Salt Caramel Regular Waffle Cone

  • Chocolate Fudge

    Chocolate Fudge

  • Mint Chocolate Chip Regular Cup

    Mint Chocolate Chip Regular Dish

  • Caramel Corn 16oz Bag

    Caramel Corn 16oz Bag

  • 6oz Sea-Salt Caramels Box

    6 oz. Sea-Salt Caramels Assortment

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We're More Than Chocolate: Your Favorite Ice Cream Store in Richmond

Kilwins at Short Pump Town Center in the Richmond area proudly serves our Original Recipe Ice Cream, made from premium ingredients. The result is a texture that’s simply irresistible. With dozens of ice cream options, from classics like chocolate and vanilla to inventive combinations incorporating fudge, and many other additions, there’s a scoop for everyone. At Kilwins, ice cream isn’t just a delicious treat; it’s a cherished tradition.

We’ve been preserving the same values Kilwins has been known for over the past 75 years. The evidence is in the ice cream, which is kosher-certified and made from the finest ingredients: It’s quality you can taste. We take pride in our time-honored processes along with modern technology, like transporting our products in specially equipped vehicles with multiple temperature settings to keep them at the optimal temperature until they reach your store.

Our Kilwins Short Pump ice cream store offers a variety of flavors, each made with high-quality ingredients, and we love incorporating unique toppings like crunchy nuts and rich chocolate chips, or our famous hot fudge. Our hand-crafted waffle bowls and cones are a great way to enjoy our ice cream, but we also recommend trying Kilwins ice cream in a malt or milkshake. Our commitment to premium products and customer satisfaction shines through in every happy customer we serve.

Many of our customers have been a part of the Kilwins tradition for years and continue to be a part of it with their friends and families, bringing their loved ones with them to share the same Kilwins experience with them. Our approachable and cozy environment makes Kilwins a favorite spot in Short Pump Town Center—swing by and join the fun!

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Frequently Asked Questions

What makes Kilwins the best ice cream store in Short Pump?

Our Kilwins Richmond Short Pump ice cream store stands out due to our focus on excellence and tradition. Our Original Recipe Ice Cream is kosher-certified and made from the highest quality ingredients. That’s the way we’ve always done it and the way we’ll always do it.

After making it, we use our own Kilwins vehicles to deliver our Original Recipe Ice Cream—from the dairy to you. With a variety of flavors to choose from, available in just about any way you’d like your ice cream, you can be your own chef and order exactly what you want.

Every visit to our Henrico County ice cream store is special: That’s because we don’t just create great products at Kilwins, we also create great memories.

What varieties of chocolates are available at Kilwins in Short Pump?

Can I place a special order for events at Kilwins Short Pump?

Absolutely! At Kilwins Short Pump Town Center, we’re ready and happy to serve. We can create a custom platter for a birthday, wedding, or corporate event. Our gorgeous gift baskets and party favors are sure to be a hit. Contact our store directly to talk through your needs. Our professional team members are excited to help make your next event a standout success.

What are the most popular chocolate items at Kilwins Short Pump?

At Kilwins Richmond Short Pump Town Center chocolate store, we have a lot of snacks to love! Our Henrico County customers love our combination snacks, like chocolate-covered caramel apples and our best-selling TUTTLE™ Nut Caramels. We also see our chocolate-dipped cookies, fruit, marshmallows, and more fly off the shelves.

Our fudge, known for its rich and creamy texture, is also a favorite. We make our Mackinac Island Fudge in-store, with people lining up to watch the magic and sample it, more often than not, walking away with a few slices of their own.

What seasonal items are available at Kilwins in Short Pump?

Kilwins in Richmond - Short Pump offers a variety of holiday-themed chocolates, limited-time ice cream flavors, and exclusive gift baskets. Our menu is reflective of the time of year. Come by regularly to see what seasonal and limited-edition flavors are available (as they sell out fast).

Does Kilwins in Short Pump have gift cards available?

Yes, Kilwins in Short Pump provides gift cards for every occasion. Share a trip to Kilwins with a friend or family member by gifting them a Kilwins gift card. Gift cards are great for a holiday get-together, anniversary, or birthday. Visit our Henrico County ice cream store today and pick up a gift card for someone special.

Are there any special promotions or discounts at Kilwins in Short Pump?

Yes, Kilwins in Short Pump schedules exclusive promotions and deals all year round. Find and follow us on our social media platforms and sign up for our email newsletter to stay up to date on our latest discounts. Get connected with us to be “in the know” about limited-time products and great upcoming promotions.